Crystal Cruises

Crystal Serenity

Stylish and elegant, the finest of all Crystal Serenity's suites boasts a deluxe master bedroom, the attentive service of a personal butler, and sweeping views from the sweeping teak verandah. LIVE &amp; DINEEnjoy in-suite dining, socializing or simply relaxing in the comfort of your luxurious living room and separate dining area. A built-in bar, Swarovski chandelier, and custom entertainment center with flat-screen HD TV make you feel right at home.SLEEPRelax in a luxurious master bedroom that includes a dreamy queen-size bed or twin beds and features you’ll love including his &amp; her walk-in closets, fine Frette linens, television, and private access to the expansive verandah.REFRESHSoak in the stunning ocean views from the Jacuzzi of your lavish master bath, which also boasts flat-screen HD TV, heated floor and bench, separate shower and bidet, and decadent marble features. A separate guest bath includes shower and discreet entry.RELAXExtraordinary 24-hour butler service enhances your stay in this remarkable suite. Services include packing and unpacking, free pressing and laundry, in-suite dining, reservations for shore excursions, spa and specialty restaurants and more.

Crystal Penthouse with Verandah

Unwind and entertain in the splendid luxury of your Penthouse Suite, featuring elegant living and bath areas, in-suite cocktails and dining, 24-hour dedicated butler service, and dramatic ocean views from your private verandah. LIVE &amp; DINEAfter a day of discovery and enrichment, relax in the sublime comfort of your spacious living and dining area with separate study, or enjoy an amazing ocean sunset and glass of champagne from your own private verandah.SLEEPYour luxurious suite features a state-of-the art TV, comfortable queen-sized bed or twin beds with fine bedding and third berth, and generous walk-in closet.REFRESHYour bath features refreshing ETRO amenities as well as a relaxing Jacuzzi tub, separate shower and bidet. Unwind and recharge in a sanctuary of solitude.RELAXRelish the comforts of your beautifully appointed suite with 24-hour personal butler service including packing and unpacking, in-suite dining, reservations for shore excursions, spa, specialty restaurants,and more.

Penthouse Suite with Verandah

Feel relaxed and pampered in the understated elegance of your Seabreeze Penthouse suite featuring a luxurious private bedroom, sumptuous bath with large luxury shower and revitalizing body jets. LIVE &amp; DINEInvite friends for cocktails and canapés or afternoon tea served by your butler in this stylish suite, where a soothing palette of classic ocean hues and private teak verandah offer an environment of peaceful tranquility.SLEEPSheer relaxation epitomizes the comfort of your luxurious private bedroom that includes queen-size bed or twin beds, walk-in closet, and direct access to your spacious private verandah.REFRESHUnique touches of your indulgent, luxury bath include a large deluxe shower with body jets, exclusive ETRO bath and body amenities, bathrobe and slippers, and convenient double vanity.RELAXAn attentive butler anticipates your every need, catering to both you and your suite with attentive care. Services include packing and unpacking, in-suite dining, reservations for shore excursions, spa and specialty restaurants.

Seabreeze Penthouse Suite with Verandah

Warm tones, welcome champagne, private verandah and indulgent amenities highlight the luxurious elegance of this spacious suite. LIVE &amp; SLEEPPerfectly designed for ultimate comfort, your Penthouse features an inviting queen-size bed or twin beds with superior bedding, vanity and dressing area, flat-panel HD TV and direct access to private verandah.REFRESHYour bath features refreshing ETRO amenities as well as a relaxing Jacuzzi tub and separate rejuvenating shower. Unwind and recharge in a sanctuary of solitude.RELAXPersonalized 24-hour butler service means our staff attends to your every need, including unpacking and unpacking upon request, in-suite dining, reservations for spa, dining and shore excursions and more.

Penthouse with Verandah

Families will love the exclusive shared entryway connecting two luxurious, butler-serviced Seabreeze Penthouses. 24-hour room service, in-suite dining, and private teak verandah highlight these fabulous, contemporary suites. LIVE &amp; SLEEPThe beautiful living area of the Seabreeze Penthouse includes queen-size bed or twin beds with soft bedding, vanity and walk-in closet, flat-panel HD TV, and in-suite tea or cocktails, canapes and dining from Umi Uma and Prego menus.REFRESHThe luxurious double-vanity master bath features a large luxury shower with body jets, and exclusive ETRO bath and body amenities, bathrobe and slippers.RELAXPersonal butler service pampers our guests with packing and unpacking upon request, in-suite dining, reservations for spa, specialty dining and shore excursions, garment pressing, shoeshine, and more.

Seabreeze Penthouse with Verandah

All-inclusive luxury is yours in this elegant, deluxe stateroom with contemporary furnishings, 24-hour room service, glorious bedding and delightful, private verandah. LIVE &amp; SLEEPThe stylish Deluxe Stateroom includes a well appointed sitting area, queen-size bed or twin beds, sizable wall closet, and private verandah for morning coffee, stunning views and fresh ocean breezes.REFRESHYour well-appointed bathroom features a full bathtub/shower, ETRO bathrobes, kimonos and slippers, and exclusive ETRO bath products.RELAXThe gracious services of your stateroom attendant ensure your accommodations are always meticulously attended to with twice daily housekeeping and evening turndown service. And of course, 24-hour room service.

Deluxe Stateroom with Verandah

Travel the world in comfortable luxury in this stylishly-furnished, elegant stateroom featuring deluxe amenities, unobstructed views from a large picture window, and deliciously attentive 24-hour room service. LIVE &amp; SLEEPThe well-appointed Deluxe Stateroom includes a welcoming sitting area, queen-size bed or twin beds, spacious wall closet, comfortable deluxe seating with soft leather sofa, and large picture window.REFRESHYour elegant, double-vanity bathroom features a full bathtub/shower, ETRO bathrobes, kimonos and slippers, and exclusive ETRO bath products.RELAXRelish 24-hour room service, twice-daily housekeeping and evening turndown service in your inviting Deluxe Stateroom.

Deluxe Stateroom with Large Picture Window

Crystal Cruises   Crystal Serenity   Fact Sheet

Crystal Cruises - Crystal Serenity - Fact Sheet.pdf

<ul><li>Medical Center </li><li>Concierge Desk </li><li>Crystal Cove </li><li>Crystal Plaza </li><li>Crystal Society </li><li>Crystal Dining Room </li></ul>

Deck 5 - Crystal

<ul><li>Galaxy Lounge </li><li>Resorts World at Sea Casino </li><li>Boutiques </li><li>The Bistro </li><li>Hollywood Theatre </li><li>Photo Gallery </li><li>Pulse </li><li>Connoisseur Club </li><li>Avenue Saloon </li><li>Stardust Club </li><li>Sports Area </li></ul>

Deck 6 - Tiffany

<ul><li>Deluxe Stateroom with Large Picture Window</li><li>The Studio </li><li>Computer University @ Sea </li><li>Library </li><li>Bridge Lounge </li><li>The Vintage Room </li><li>Century Suite </li><li>Constellation Suite </li><li>The Sushi Bar </li><li>Prego </li><li>Silk Road Kitchen </li></ul>

Deck 7 - Promenade

<ul><li>Deluxe Stateroom with Verandah </li></ul>

Deck 8 - Horizon

Deck 9 - Seabreeze

<ul><li>Penthouse with Verandah and Third Berth </li><li>Deluxe Stateroom with Verandah </li><li>Deluxe Pure Stateroom with Verandah </li></ul>

Deck 10 - Penthouse

<ul><li>Crystal Penthouse with Verandahs and Third Birth </li><li>Penthouse suites with Verandahs and Third Birth </li><li>Penthouse with Verandahs and Third Birth </li></ul>

Deck 11 - Penthouse

<ul><li>Sunset Bar </li><li>Palm Court </li><li>Waves Teen Center </li><li>Fantasia Children's Playroom </li><li>Seahorse Pool </li><li>Jacuzzi </li><li>Trident Bar &amp; Grill </li><li>Scoops Ice Cream Bar</li><li>Tastes </li><li>Lido Cafe </li></ul>

Deck 12 - Lido

<ul><li>Observation deck </li><li>Wimbledon Court </li><li>Crystal Salon </li><li>Fitness Center </li><li>Crystal Spa </li></ul>

Deck 13 - Sun

Dine at your leisure on extraordinary fare for breakfast, lunch and dinner. The chic and spacious ambience of our elegant open-seating main dining room features intimate tables for two, four and more.CONTEMPORARY ELEGANCEExquisitely set tables – think Villeroy &amp; Boch china, Riedel crystal, Korin glassware and Garnier-Thiebaut linens – are the perfect stage for Crystal’s acclaimed cuisine.CREATED BY CRYSTALOur commitment to purity and creativity is more than just award-winning, it is life-enhancing. Savor delectable menus of classic favorites served alongside progressive Modern Cuisine selections. EXTRAORDINARY SERVICEGracious service is a hallmark of Crystal's culinary philosophy. Our European-trained staff is quickly familiar with your every preference, whether sparkling or still, red or white, or the exact preparation of a filet.

Waterside

By day, a fresh and friendly indoor/outdoor venue featuring lavish culinary presentations and made–to–order favorites; by night, a Brazilian steakhouse offering succulent cuts, ceviche and caipirinhas. DAY &amp; NIGHT DININGThis casual and welcoming eatery offers open-seating al fresco dining on the ship’s canopied aft deck, and indoor tables with floor-to-ceiling window walls of sea, sky and sun. PURITY &amp; CREATIVITYDeliciously authentic, extravagant food islands feature a wide range of breakfast and lunch specialties showcasing the flavors of the world, from handcrafted salads and sandwiches to custom pizzas, burgers and delicious desserts. BRAZILIAN STEAKHOUSEEvenings sizzle at this authentic Churrascaria where prime cuts of meat are sliced and seared to exacting specifications. Leather-clad gauchos host your meal, and a cool cocktail of cachaça and lime over crushed ice adds to the experience.

Marketplace & Churrascaria

Tableside service and menus of authentic Northern Italian fare are savored at this specialty venue showcasing modern and classic takes on favorites, from carbonara to tiramisu and everything in between. VENETIAN-INSPIREDPrego's vividly designed space is rich with artfully covered walls, vibrantly upholstered furnishings and warm dramatic lighting.CIAO ITALIA!From entrée to dessert, Prego is simply delizioso. You won't want to miss the mouth-watering Carpaccio di Manzo or the Slow-roasted Pumpkin Ravioli nor the Crystal-classic must-have, our divine Mushroom soup.

Prego

Surrounded by enchanting views of sea and shore, savor Chinese-inspired al fresco dining on deck, with open seating for breakfast and lunch, and reservations recommended for dinner.AUTHENTIC DELICACIESTry some dumplings, porridge and savory crepes for breakfast; nibble on dim sum, noodles and soups for lunch; and enjoy a dinner menu of tantalizing family-style sharing plates.COMFORT FOODSavor prawn vermicelli, wok-fired lobster and scallops, crispy duck salad and more.

Silk Kitchen & Bar 

With its enviable forward location, sunshine pours through the floor-to-ceiling window walls at this popular spot known for its Mozart-themed Afternoon Tea and evening cocktails and dancing.CONTEMPORARY GLAMOURRecalling the glamour-filled Coconut Grove of Hollywood's yesteryear with an ultra-contemporary flair, Palm Court sparkles as the crown jewel atop the ship.INTIMATE &amp; ELEGANTRecently reimagined, this welcoming space now includes more intimate seating for two, cocktail tables and a new in-the-round stage and modernized bar area.

Palm Court & Sunset Bar 

Known simply as "Nobu" the world over, master chef Nobuyuki Matsuhisa brings his inventive Japanese-Peruvian cuisine to Umi Uma. Dine with our compliments at the only sea–going restaurants in the legendary chef’s eponymous empire.CRYSTAL EXCLUSIVENobu-style Lobster with Truffle-Yuzu Sauce. A Bento Box of Chocolate Soufflé Cake with Shiso Syrup and Sesame Ice Cream. Umi Uma is the place to indulge in Nobu’s famed eclectic cuisine.THE SUSHI BARRivaling any land-based restaurant, The Sushi Bar serves the freshest, most delectable sushi and sashimi dishes in Nobu's signature style.

Umi Uma and Sushi Bar

Rich pâtés, charcuterie and international cheeses. Exotic coffees and freshly baked desserts. All served complimentary throughout the day. With hours late into the evening, this popular spot serves savory small plates and wines by the glass, too.MADE TO ORDERA double mocha for breakfast on your verandah. A late afternoon cappuccino poolside. An espresso following dinner at Prego. Whatever your wish, coffees are made to order and served with our compliments.

The Bistro

Created for the true oenophile, optional, one-of-a-kind wine dinners feature some of the rarest vintages in the world; such as a nearly impossible-to-get 1959 Chateau Lafite-Rothschild and a 1996 Screaming Eagle from Napa Valley.A CURATED INDULGENCELet us customize a wine-pairing dinner just for you; a rare label of fine wine can elevate the dining experience into the sublime, and our ships' wine cellars boast more than 10,000 bottles with over 230 vintages.AN EXPERIENCED POURCertified by the Court of Master Sommeliers, our wine stewards share the nuanced details of each vintage served all-inclusively at every meal, as well as the wines available for purchase on our Connoisseur Wine List.

The Vintage Room

Poolside al fresco fare includes delicious burgers, pizzas, wraps and salads plus our popular Late-Risers Breakfast from 10:00 am - 11:00 am for those who wish to luxuriously sleep in.

Trident Grill 

Located on Lido Deck near the Seahorse Pool, Scoops Ice Cream Bar serves a variety of Ben &amp; Jerry’s® Ice Cream, frozen yogurt and home-made cookies. Unlimited scooping adventures begin promptly at 11:30 am daily.

Scoops Ice Cream bar

With the best view in the house, dine in the comfort of your own suite or stateroom – perhaps from a private terrace – 24 hours a day and savor extensively delicious selections, including Waterside’s full menu.

24 Hour In-Suite Dining

Progressive classes and workshops on a variety of topics – from wellness and wine to finance and art – allow you to follow your passions during your travels.THE STUDIOUnder expert tutelage, gather with new friends in this state-of-the-art, dedicated space to learn new things – about the world and about yourself.

Creative Learning Institite

Imagine returning home with a personalized movie of your trek through Machu Picchu, a digital photo documentary of your exploration of the pyramids at Giza, or even your own daily blog. With free 24-hour Wi-Fi/Internet access, you can do it all.INDUSTRY INNOVATORSCrystal’s Computer University@Sea has been at the forefront of luxury travel offering guests contemporary enrichment opportunities in line with the dramatic evolution of the Internet and digital communication.CUTTING-EDGE TECHNOLOGYWorking on 27" Apple Macintosh computers, our team of experts offers complimentary instruction on topics ranging from basic computer skills on e-mail, Word, Excel to advanced digital photo finishing and website design.TECHNOLOGY CONCIERGELearn about the newest trends and finer nuances of today’s hottest gizmos and gadgets. Whether you are considering a purchase or already own one of these high-tech toys, our Technology Concierges will help you maximize the benefits of each.

Computer University@Sea

Stars of the stage and screen, masters of comedy, decorated Olympians, noted diplomats and ambassadors, celebrated authors, and renowned scientists highlight Crystal’s award-winning enrichment lecture and seminar series. RENOWNED &amp; WORLDLYOffered on every cruise, the program has featured such stellar names as Hugh Downs, Marlin Fitzwater, Ruth Westheimer, General Perry Smith, Ambassador Marc Ginsberg, Dinesh D'Souza, James Carville and Mary Matalin, Jack Hana and more.

Crystal Vision Lecture Series

Supervised games are offered by an accredited ACBL instructor on every cruise.

Bridge Lounge

A welcoming ambience of contemporary style and warmth, Crystal Cove is host to soft piano music and lively conversation. An ideal setting for pre-dinner cocktails or following a day ashore.A COZY COVECocktails and conversations flow freely as you lounge with old and new friends alike, relaxing to the strains of specialty duos, violinists and tunes from the Crystal grand piano.CREATIVE BEGINNINGSFresh mango, muddled raspberries or a zest of ginger. Savor a custom-blended cocktail at the Crystal Cove bar, where something as seemingly simple as an aperitif becomes a stellar event unto itself.

Crystal Cove

Recalling the glamour-filled Coconut Grove of Hollywood's yesterday with an ultra-contemporary flair, Palm Court sparkles as the crown jewel atop the ship; perfect for tea and socializing by day, and shimmering with live music and dancing by night. CONTEMPORARY TRADITIONSAs the late-day sun streams through Palm Court's dramatic wall of windows, savor the refined elegance of that most proper of traditions, Afternoon Tea. Served with a touch of Crystal's contemporary style.ELEGANT &amp; INVITINGPalm Court dazzles with an inviting, elegant ambience for all manner of social events. Enjoy lectures by day, dancing at night, and moments of peaceful quiet, too.

Palm Court

Dark paneled walls and rich leather club chairs create the perfect space to steal away for a cocktail and conversation. But as the evening rolls on with the crescendo of live piano sing-alongs, a happy camaraderie fills the night.A SEAFARING CLASSICAdding a dash of modern-day romance to the old-world style of Avenue Saloon are elegant barstools, antique-style trunk tables and custom artwork. A spectacular audio system adds to the clubby vibe of a favorite neighborhood bar.

Avenue Saloon

In the heart of the ship with panoramic port-to-starboard ocean views, this welcoming space hosts lectures by day, dancing by night and a new Supper Club specialty dining experience periodically throughout each voyage. SUPPER CLUBRecalling the heyday of Frank Sinatra and Dean Martin when supper clubs were all the rage, this exclusive dining experience features performances by the ship's Show Band and featured vocalists.

Stardust Club

Boasting exceptional views from every seat in the house, elaborate stage shows and Broadway-styled productions are performed twice nightly, featuring celebrity guests, comedy revues, classical recitals and more. CAPTIVATING PERFORMANCESThey have trained at the best schools and performed on renowned stages. In awe, you’ll watch Crystal's ensemble of award-winning talent, fully appreciating their commitment to bring you the best entertainment at sea.AWARD-WINNINGA partnership with Tony Award®-winning producer Kevin McCollum of "Rent," "Motown: The Musical," "In the Heights" and more, features keynote speakers and/or guest performers as part of our Crystal on Broadway series.HIGH-TECH &amp; HIGH-ENERGYDelight in dazzling performances by “America’s Got Talent” finalist iLuminate, and Crystal’s own choreographed shows including an energetic mash-up of 60’s and 80’s favorites.

Galaxy Lounge

Glittering and stylish with fabulous chandeliers and an air of energized excitement, enjoy thrilling games of chance at Resorts World at Sea casino aboard Crystal Serenity and Crystal Symphony TABLES Our luxurious and spacious Resorts World at Sea features a full range of table games in a lavish and friendly surrounding. With Blackjack, Baccarat, Roulette, Craps, Ultimate Texas Hold em™ and Society Poker games, there's sure to be something for everyone. We also offer a special limit private gaming room to our high rollers which is designed with their every need in mind.SLOTS The Resorts World at Sea Casino is well known for a great selection of the most popular Slot and Poker games available today. Experience the glamour and excitement of winning while earning valuable Genting Rewards points. We pride ourselves on offering some of the highest limits and biggest jackpots in the cruise industry. All our machines are set in a comfortable spacious setting with ample staff to attend to your every need.GENTING REWARDSJoin our Genting Rewards program for free today! Your journey of excitement and rewards with Resorts World at Sea begins when you sign up as a Genting Classic member.Genting Rewards Points are accumulated through play in our gaming areas which can be redeemed for onboard spend. Visit our friendly and knowledgeable executive hosts in the casino for more information on how to join.

Resorts World at Sea Casino

Whether you prefer a Monte Cristo or Davidoff with your Courvoisier, your every wish is indulged in the comfortable exclusivity of the Connoisseur Club.

Connoisseur Club

Inspired by classic, Art Deco movie palaces, the theater features custom-woven acoustic wall paneling and velvet curtains. State-of-the-art Bose and Meyer audio systems and Barco projectors enhance the experience.

Hollywood Theatre

Dance the night away to current and favorite chart-topping hits in this chic late-night club. Throughout the voyage, the space also hosts VIP gaming.

Pulse

A comfortable and quiet spot to read a book (or find one!), peruse picture books and atlases, join in on puzzles, and simply relax.

Library

From exquisite jewels and high fashion to treasured mementos and resort wear, the boutiques and shops along the Avenue of the Stars feature selections from brands that find a familiar home in a sophisticated yet understated environment.

Avenue of the Stars

In accordance with the principles of Feng Shui, the ancient practice of balance and harmony, our award-winning spa embodies a tranquil environment, easily allowing you to slip away from the stresses of daily life. RELAX &amp; RECHARGEIn serene treatment rooms, rejuvenating services such as Aroma Stone Therapy, Japanese Silk Booster Facial and Well-Being Massage are dispensed with expert care. HOLISTIC THERAPIESQuality ingredients are sourced to complement each treatment and ensure results-driven therapies. Separate facilities for men and women include sauna and changing areas featuring showers with multiple head and side body jets, and selection of special rain and mist functions. LINGER IN LUXURYA private, canopied relaxation area on the Spa’s aft deck invites relaxation before or after a treatment.

The Crystal Life Spa

Enjoy sweeping ocean views as trained stylists and aestheticians provide a full-service menu of treatments including haircuts, styling, and coloring; facials and skin analysis; manicures and pedicures; and barber services for men. BOUTIQUE LUXURYFeaturing Deborah Lippmann nail polish products, custom-designed manicure/pedicure areas feature sunken foot bowls, well suited to the “Sole Delight Foot Ritual" with warmed aromatherapy oils and massage prior to a full pedicure. MEDI-SPAIn addition to an extensive selection of specialty massages and acupuncture, Medi-Spa cosmetic treatments offer state-of-the-art, noninvasive procedures for those seeking to reduce signs of aging and improve the condition of their skin.

Crystal Life Salon

Crystal Serenity's fitness facilities provide harmonizing enrichment to your travels. An extensive roster of specialized programs helps you maintain, or even begin, a fitness regimen while traveling. STATE-OF-THE-ARTHigh-tech equipment includes Technogym® machines for both strength and cardio training; treadmills with flat-screen TVs, cross trainers, recumbent and upright Life Cycles, steppers and more, as well as a range of free weights.ZEN AND MOREEnjoy complimentary yoga, Chi-energizing, mat Pilates and stretch classes, or kick it up a notch on a Kinesis™ system, Tour de Spin indoor cycling, circuit training, aerobics and more. WALK ON WATERCrystal Serenity’s 360º Promenade Deck – a rarity on ships today – invites all manner of jogging and walking, including Debbie Rocker’s exclusive WOW “Walk-on-Water” weighted vests and LEKI USA’s Nordic Walking Poles.

Crystal Life Fitness

Surrounded by teak decking, crisp white deck furniture and inviting sunbeds for conversational seating, our signature Seahorse Pool and Jacuzzi® is the perfect spot to relax and unwind while enjoying life on the high seas. A MOMENT TO RECHARGEDive in and relish the feeling of absolute freedom. The feeling of not having to be anywhere... for anyone. Time, finally, just for you.

Seahorse Pool

Golf enthusiasts will enjoy Crystal Serenity's driving nets and putting greens, right- and left-handed clubs for both men and women, as well as golf clinics and instruction by PGA golf pros on most sailings. TAYLOR MADEUsing the world’s most renowned golf equipment – take a swing with a prestigious r7 quad driver, the acclaimed 2005 RAC OS irons, the Mezza Monza putter, or the r5 dual Type N – the most forgiving driver TaylorMade has ever engineered.RENOWNED COURSESSelect itineraries are dedicated Experiences of Discovery Golf cruises, featuring PGA golf celebrities and optional Crystal Adventures® to world-famous courses.

Golf

High above the sea, where warm rays of sunshine meet cool ocean breezes, Wimbledon Court welcomes doubles and singles matches in paddle tennis.

Paddle Tennis

Breathtaking vistas witnessed only at sea. To walk along a 360º teak Promenade deck is to truly experience one of the greatest moments of ocean travel.

Promenade Deck 

With its dedicated spaces and acclaimed, age-specific children’s programs for kids ages 3 to 17, Crystal is the luxury cruise line best suited for family travel during the holidays and all through summer. FANTASIAFantasia welcomes children ages 3-12, with games, crafts, popular Sony PlayStation® and Xbox 360™ kiosks and large-screen televisions, board games and personal computers with entertainment and education. WAVESUber-trendy, this "teens only" hang-out features Casalina chairs and Marimekko-patterned Fatboy bean bags. A video arcade keeps teens ages 13-17 entertained with Wii, PlayStation®, Xbox, Kinect, wide-screen TVs and more.CUISINE KIDS LOVEKids of all ages will enjoy our Junior Cruiser's menu, and our chefs are always pleased to prepare custom dishes. The Trident Grill serves complimentary hot dogs, hamburgers, pizza and more… and there’s always Scoops Ice Cream Bar!BABYSITTINGIn-room babysitting services for children 1 year and older are available on a first-come, first-served basis. Arrangements can be made through the Concierge and fees do apply.

Fantasia & Waves

Crystal Cruises Crystal Serenity Interior Nobu Matsuhisa 2.jpg

"Crystal Clean" is Crystal Cruises' program of environmentally-friendly initiatives. We spread the "Crystal Clean" message in staterooms and in public areas. At the beginning of every cruise, we print a "Crystal Clean" article in our onboard publication, Reflections, along with our environmental policy. At the same time, we air a video on embarkation day reiterating this message. Various "frequently asked questions and answers" about our practices are also printed in Reflections several times during a cruise. "Crystal Clean" signage is posted on deck and a card regarding conserving energy is posted in every stateroom and suite. Crystal Cruises is dedicated to preserving the marine environment and oceans upon which our ships sail. The environmental standards that apply to our industry are stringent and comprehensive. Through the International Maritime Organization (IMO), the United States and other maritime nations have developed consistent and uniform international standards that apply to all vessels engaged in international commerce. These standards include: The International Convention for the Safety and Life at Sea (SOLAS), the International Marine Pollution Convention (MARPOL) and the International Standards for Training, Certification and Watchkeeping for Seafarers (STCW). We are also obliged to follow all applicable laws and regulations in each country our ships visit. This especially applies to handling of garbage and hazardous wastes that are landed ashore for disposal. In addition, Crystal Cruises is a member of the Cruise Lines International Association (CLIA), which has established its own guidelines that exceed the international IMO requirements which members have agreed to follow. Sewage / BlackwaterSewage, or "blackwater" as we refer to it aboard ships, flows to a collection tank and is then pumped into Marine Sanitation Devices (MSD) where it is treated. The Marine Sanitation Devices are certified in accordance with U.S. regulations. This biological sewage treatment system is very similar in operation to the municipal wastewater treatment plants in many U.S. cities.The waste is processed in the MSD to reduce the solids and disinfect the effluent. This treated blackwater is either retained in storage tanks for disposal ashore or discharged overboard according to the very strict guidelines below. In terms of discharge, Crystal strives to exceed environmental regulations.The municipal wastewater treatment plants of many cities discharge into coastal waters. By national and international regulations, ships cannot discharge treated effluent within three miles of the coast. The cruise industry's standard is to not discharge within four miles from shore. Crystal Cruises, however, has adopted a policy that we will not discharge less than 12 miles from shore. Crystal applies the same 12-mile discharge policy to graywater, which is water collected separately from sinks, showers, tubs and similar sources.Ballast WaterBallast water is seawater that has been taken on by the ships to maintain proper stability, and is stored in ballast tanks. Crystal Cruises observes local, national and international regulations regarding the reporting and discharge of ballast water. Appropriate exchange of ballast water is conducted on the high seas more than 200 miles from land when necessary to prevent organisms and bacteria from traveling from beyond their native range and harming local marine ecosystems.Bilge and Oily Water ResidueFollowing guidelines set forth by international regulation, Crystal Cruises has installed sophisticated oil-water separation equipment to comply with the discharge requirements for bilge water both in port and at sea. Bilge and oily water is retained and processed by the oily water separator to remove any oil. The oily waste is retained and discharged to a reception facility ashore for proper disposal. Automated monitoring of the oil/water separators and supporting equipment ensures that the processed bilge water discharged has less than 15 parts per million of oil, the maximum allowed in the water discharged at sea. Crystal's policy is to not discharge the processed bilge water less than 12 miles from land. The ships' crews are trained on the proper response and handling of deck and water spills of fuel, lube oil and oily wastes.Solid Waste ManagementCrystal Cruises maintains a strict policy of "Nothing Overboard" and recognizes the importance of having strategies in place to reduce and manage onboard waste. Onshore recycling with approved vendors of all non-biodegradable substances such as glass, aluminum, steel cans and plastics is used whenever possible. In addition, Crystal ensures that hazardous materials are disposed of by reputable onshore disposal companies. Solid waste such as food products and cardboard is burned onboard to the extent possible by incineration. Food waste that cannot be incinerated is discharged shoreside.Hazardous WasteHazardous waste includes photo processing and x-ray fluids, dry cleaning residue, print shop chemicals, and paints, solvents and thinner wastes. This material is disposed of ashore in accordance with national and international laws and regulations. Extensive care and training have also been implemented to eliminate the disposal of chemical wastes in wastewater streams. Photo chemical wasteAboard Crystal Serenity and Crystal Symphony, the machines used on board to process and produce photos produce liquid waste that is collected. That waste is then treated on board to remove silver, the only heavy metal or waste in the liquid. Once the silver is removed the waste is certified to be non-hazardous and can be disposed of with normal waste in most ports.  PlasticsFor more than a decade, fabric laundry, dry cleaning and shoe-shine bags replaced the previously used plastic bags. Paper cups replaced the use of styrofoam cups, wood lint brushes replaced disposable plastic lint removers, and stainless steel ice buckets replaced the previously used plastic buckets. In 2008, Crystal introduced EcoHangers into its laundry presentation on both Crystal Symphony and Crystal Serenity as well as in the latest river ships and yacht. EcoHangers are a 100% recyclable, environmentally sound alternative to the nearly nine billion wire and plastic hangers that fill America’s landfills each year. Crystal also utilizes washable garment bags for laundry distribution, eliminating the use of more than 100,000 plastic bags on Crystal Symphony and Crystal Serenity per year, alone.  Air QualityTo protect air quality, Crystal Cruises has taken action to minimize smoke emissions. We do not operate incinerators in port and have increased efforts to avoid rapid changes in loads on engines and to operate engines at efficient load levels. Oil burning equipment is closely maintained to maximize efficiency and minimize emissions. In addition, we have installed smoke opacity meters so that the ships' engineers can monitor and adjust stack emissions. Fuels with lower sulfur content are used in areas of the world such as the Baltic, North Sea, English Channel, Canada, Alaska and California where regulations or local conditions call for reduced emissions. Left-over amenities; soaps, shampoos etc.Crystal has a unique relationship with a company, Clean The World. Clean The World sanitizes and processes the amenities and then redistributes them to the needy in a world-wide relief program. Although there is a fee for this, Crystal feels that the contribution to the needy and the recycling are worth the effort. Currently, Crystal is the ONLY cruise line involved in this excellent recycling and charitable program!

Crystal Clean Environment

Guests with any disability, including those primarily confined to wheelchairs or scooters, are medically oxygen dependent, are hearing impaired or use service animals, must notify Crystal Cruises at the time of booking as they may be required to submit forms for Release and Indemnity directly to Onboard.Guest Services Guests must bring their own wheelchair, electrically powered wheelchair or electric scooter that does not exceed 22" wide. Please note: Crystal Cruises reserves the right to limit the number of electric scooters onboard.Crystal Symphony and Crystal Serenity were designed to be accessible for the physically challenged, with ramp access to most decks and public areas. Ships’ elevators can accommodate most wheelchairs, motorized wheelchairs or electrically-powered scooters that do not exceed 22" wide, allowing access to all public decks. It is strongly recommended that the guest be accompanied by a travelling companion for better access to all areas on and around both Crystal ships, as well as ashore.

Disabled Facilities

Throughout the day, our guests wear a mix of active resort wear. Waterside dining room attire is casual during the day; however, swimsuits, swimsuit cover–ups/robes, baseball hats and denim cutoff shorts are not appropriate. If you choose to change your attire following the evening dinner and other festivities, please maintain a minimum style of dress in keeping with the Crystal Casual dress code. After 6:00 pm, casual daytime attire is not appropriate. Shorts and baseball caps are not permitted for men or women. Guests have two elegant options for preferred evening attire: Crystal Casual and Black Tie Optional. Please refer to the dress codes described in detail below. If you choose to change your attire following the evening dinner and other festivities, please maintain a minimum style of dress in keeping with the dress code described in Crystal Casual.Crystal Casual AttireWomen’s Crystal Casual includes:• Blouse• Sweater• Dress slacks• Skirt• DressWinter Suggestion: Warm wraps or evening coats, as well as gloves and scarves for fall and winter monthsMen’s Crystal Casual includes:• Open-collar shirt• Collared polo shirt• Button-down shirt• Dress shirt (no tie required)• Dress pants/Smart trousers• Sport coat (optional)Winter Suggestion: Overcoat, scarves, gloves and hats for fall and winter monthsBlack Tie Optional Attire (on Crystal Cruises only)A Black Tie Optional evening offers a celebratory opportunity to dress more formally on a special evening(s). For men, this includes a dark suit with tie, or tuxedo; for women, this includes a formal cocktail dress, evening gown or dressy evening separates. On Black Tie Optional evenings, we request at least a jacket to be worn by men and a dress, skirt or dress slacks and blouse or sweater to be worn by women. Jeans may not be worn in any dining venues or lounges, including the Casino, on Black Tie Optional evenings.On most voyages, guests can expect the following:• 7-days (or less) cruises: Crystal Casual only, no Black Tie Optional evenings• 8– to 10–day cruises: Up to one Black Tie Optional evening• 11– to 13–day cruises: Two Black Tie Optional evenings• World Cruises, Holiday voyages and Crossings may be scheduled differentlyPlease be advised that one night of your itinerary (7 days or longer) will be a designated Crystal White Extravaganza, a signature dance party event with the Crystal showband featuring vocalist, violinist and our Latin dance performers. Dress Code is Crystal Casual (suggested white attire).For your convenience, the recommended dress code for each evening of your cruise is listed in the daily itinerary section of the Priority Check–in &amp; Planning Center (PCPC) accessible at crystalcruises.com.

Dress Code

Aboard all Crystal ships, smoking is allowed in a designated smoking areas only. Smoking is not allowed in public rooms, suites or any area that is not designated as a smoking area. Indoor smoking is permitted only in the Connoisseur Club smoking lounge (aboard Crystal Mozart, Crystal Serenity and Crystal Symphony only) and upon request, in the VIP Casino (during play). Smoking is prohibited in all other indoor areas of the ship including all other public rooms, lounges, corridors and restaurants, as well as all staterooms, suites and verandahs. Please note, if smoke is detected in a stateroom or suite, a cleaning fee of $250 (subject to change) per incident will be billed to your account. Cigarette smoking (includes Electronic cigarettes)<ul><li>Connoisseur Club on Crystal Endeavor, Crystal Serenity, Crystal Symphony</li><li>VIP Casino on Crystal Serenity and Crystal Symphony (during play, upon request)</li><li>Deck 4 on Crystal Bach, Crystal Debussy, Crystal Mahler and Crystal Ravel</li><li>Deck 5, aft, portside on Crystal Esprit </li><li>Decks 10, 9 and 8 Aft on Crystal Symphony and Crystal Serenity</li><li>Deck 11, aft Crystal Serenity</li><li>Seahorse pool area, port side only</li><li>Promenade Deck, port side only </li></ul>Cigar &amp; Pipe smoking<ul><li>Connoisseur Club on Crystal Endeavor, Crystal Serenity and Crystal Symphony</li><li>VIP Casino on Crystal Serenity and Crystal Symphony (during play, upon request)</li><li>Deck 4 on Crystal Bach, Crystal Debussy, Crystal Mahler and Crystal Ravel</li><li>Deck 5, aft, portside on Crystal Esprit</li><li>Decks 10, 9 and 8 Aft on Crystal Symphony and Crystal Serenity </li><li>Deck 11, aft Crystal Serenity</li></ul>*(Any/all fees are subject to change at any time.)

Smoking Policy

If you require a special diet or need specific food items during your cruise, or if you have any food allergies, we ask that you kindly submit your written dietary requests to our Onboard Guest Services Department by fax to 310-785-3975, or by email to the appropriate Onboard Guest Services team (as noted below based on your cruise/ship) at least 90 days (3 months) prior to sailing. Please also confirm your arrangements with the Food &amp; Beverage staff on the day of embarkation to ensure all is in order. Note, there may be a charge for some special requests, as well as any applicable shipping fees.Please contact our Onboard Guest Services team with your special dietary requests at:onboardgstsvcs@crystalcruises.com

Special Dietary Requirements

Age restrictions may be applicable within certain areas of the ship, including the casino, spa and gym.

Age Restrictions

On Board Medical Services Crystal Cruises, Crystal Yacht Cruises and Crystal Expedition Cruises sail with a professional medical staff on board to provide basic medical service/assistance; certain medications may also be available onboard for purchase at reasonable costs . Medications Guests requiring ongoing medication, or having specific dietary needs, are advised to bring an ample supply of medication or dietary supplements with them in their carry-on luggage.Inoculations Requirements for inoculations often change. Crystal informs you of the health requirements; however, it is your responsibility to have all required vaccinations with a signed International Certificate of Vaccination. We recommend that you contact your personal physician with any health concerns. Failure to comply may result in refusal of passage by Customs and Immigration authorities.International regulations require Crystal to maintain a list that identifies guests who may require special assistance in the unlikely event of an emergency. In addition, Crystal strives to make certain all guests receive the highest level of personalized service possible while on board. In order to meet both objectives, we ask for your cooperation in providing us with information regarding any special assistance that you may require. Guests who have existing medical conditions and who may require treatment by the ship’s medical staff (aboard Crystal Serenity or Crystal Symphony), or those who may require other types of special assistance due to a mobility disability, must contact Crystal Cruises Onboard Guest Services Department by fax 310-785-3975, email onboardgstsvcs@crystalcruises.com, or complete and return the Special Assistance form provided in the document package prior to departure. Oxygen Aboard Crystal Symphony, Crystal Serenity and Crystal Endeavor, Portable oxygen tanks and concentrators may be used on board. However, for safety reasons, Crystal’s Onboard Guest Services Department MUST be notified and a completed and approved Release and Indemnity Form received no later than 30 days in advance of the sailing. Liquid oxygen is prohibited on board due to safety concerns. A guest bringing his or her own oxygen equipment must make direct arrangements with an independent medical contractor who has agreed to undertake all required arrangements without involving the ship's onboard Medical Center and its personnel. For a list of approved vendors, please refer to the Onboard Accessibility Guide (available through our Onboard Guest Services Department). The oxygen-dependent guest should travel with a companion who is also completely familiar with the operation of the equipment. The guest is responsible to ensure that the equipment is off-loaded at the end of the cruise.Oxygen-dependent guests are limited to those cruises on which they can be properly supported by equipment vendors and which have itineraries that will easily allow medical disembarkation if it should be required. The number of oxygen-dependent guests using portable equipment is very limited on any cruise. Requests for oxygen equipment for a specific cruise will be processed by Crystal Cruises’ Onboard Guest Services Department in the order of date received.Please contact Crystal for use of the above equipment on Crystal River Cruises or Crystal Yacht Cruises voyages.

Medical Facilities

Crystal puts the utmost priority on the safety and security of our guests, crew vessels. Our safety and security policies and procedures meet or exceed SOLAS (International Convention for the Safety of Life at Sea) requirements, the STCW (Standards of Training, Certification Watchkeeping) and International Ship &amp; Port Facility Security Code (ISPS) regulations, as mandated by the IMO (International Maritime Organization). Among our safety and security standards are :• Guest lifeboat drills conducted prior to our ships’ departures.• Weekly crew safety drills.• Safety videos are broadcast in English on all stateroom televisions on embarkation day, prior to departure from port.• Our vessels through extensive safety and material audits by both internal and external entitles. External audits but not limited to; US Coast Guard, Flag State, Local Port Authorities, Classification Society, CDC, etc.Under International Ship &amp; Port Facility Security Code (ISPS), security precautions include, but are not limited to, the following measures:• Guest and crew lists are compared with names of persons of interest provided by U.S. government agencies; all crew members are vetted before they are employed. Government-issued photo I.D.s are required in all ports of call. In addition, key cards, which serve as boarding passes, are given to each guest upon check-in. Access to the ship by all individuals is controlled.• Critical areas on the ship such as the bridge and technical spaces are designated restricted access areas. Video surveillance cameras and access alarms are installed to ensure these areas remain secure.• Items brought on board by guests or crew are subject screening by x-ray machines or personal hand inspection by the ship's security staff. Also, non-carry-on baggage is compared to the official guest list and is x-rayed at the loading point prior to be being loaded on board the vessel. Stores and cargo are monitored for unauthorized materials, as appropriate.• A security plan is prepared for every port of entry, and prior to entry, Crystal Cruises is in contact with local officials to discuss shipboard activities.We recognize that world events continue to change. As a result, we are in consultation with appropriate U.S. governmental agencies including the U.S. Coast Guard, U.S. State Department, our Flag State, the governments of countries our ships are scheduled to visit, port agents, tour operators and our insurance underwriters to ensure that we are taking every reasonable step to recognize and assess potential risks, and to make changes as may be necessary under the circumstances.We want to remind everyone that accidents are an extremely rare occurrence in the cruise industry, and cruising continues to be one of the safest means of travel among all types of vacationing.

Safety at Sea

Due to the differing local regulatory requirements and restrictions in destinations around the world regarding the use of aerial drones, and in the interest of maintaining a safe and secure environment for all guests and crew aboard all of our ships, please be advised that aerial drones are prohibited and may not be brought on board the ship. They must be surrendered to the Captain at and will be kept in storage for the duration of the cruise.

Aerial Drone Camera Usage

We recommend that you do not lock your luggage due to the Transportation Security Administration’s policy of screening all baggage. However, please be sure to lock your luggage using TSA-approved locks when in transit between airport and ship.Place personal identification tags on your luggage showing your name, address and phone number printed clearly. Do not lock your luggage. Be aware that unaccompanied luggage may be subject to inspection by customs officials, airline personnel or transportation officials in various countries. When sending unaccompanied luggage to or from the U.S., we recommend that you do not send medicines, valuables (money, jewelry, important documents, etc.), hazardous materials (items such as perfumes, aerosol cans and polish remover are considered hazardous), film, weapons, liquor, x-rayed materials or items subject to duty purchased outside the U.S. Luggage Concierge luggage services follow all FAA and TSA regulations.

Luggage Tips

Butler service is available to guests in categories CP, PS, SP, PH and SH aboard Crystal Serenity and Crystal Symphony; all categories on Crystal River Cruises and categories S1 through OS on Crystal Esprit. Services offered include packing and unpacking, complimentary pressing, shoeshine and other services, dinner reservations in specialty restaurants (Crystal Symphony and Crystal Serenity only), shore excursion reservations, salon and spa appointments, and arranging cocktail parties.Our ships' Concierges are professional affiliates to the Austrian section of the prestigious Union Internationale des Concierges d’Hotels “Les Clefs d’Or," and our 24-hour Reception Desk staff are available to assist you with any special needs.

Butlers & Concierges

Aboard all Crystal ships, in-suite dining is available 24 hours-a-day from the Room Service menu in your suite directory. Room Service may also be ordered from the Waterside menu during regular dining hours.

In Suite Dining +  24-Hour Room Service

Complete valet services are available including laundry, pressing and dry cleaning*. Services may be arranged through your Stateroom Attendant or your Penthouse Attendant or Butler. Valet charges are billed to your shipboard account. Pressing is complimentary to guests in categories CP, SP, SH, PS and PH. Complimentary self-service launderettes, including washing machines, detergent, fabric softener, dryers, irons and ironing boards are provided on board all Crystal ships.*(Dry cleaning available on Crystal Serenity, Crystal Symphony and Crystal Endeavor only.)

Laundry & Valet Services

Complimentary internet and Wi-Fi access is available on board throughout all Crystal ships. Crystal encourages you to bring your own device/s with you to use during your voyage. Once on board, please connect to Crystal's complimentary Wi-Fi. Certain applications (apps) available on personal phones and other devices are satellite dependent and thus subject to interrupted availability. All onboard internet traffic travels from the ship to a satellite before returning back to earth to load web pages. While onboard there is no local high-speed internet provider as you would have at home, so intermittent delays and interruptions may occur. It is not possible to connect your laptop through the shipboard phone system directly to any phone number ashore. In an effort to ensure that all guests are able to enjoy free Wi-Fi services for the duration on their cruise, applications like Skype and certain streaming services are currently not available/supported by the Ship's Wi-Fi service. If your laptop has wireless capacities, you should be able to access the internet aboard all Crystal ships.

Internet / WiFi

Rental PC laptops are available for your use on board for a nominal daily charge. From these specially configured computers, you can access the Internet as well as your shipboard email from your stateroom. The current schedule of charges is available on board.

Laptop Rentals

Crystal Symphony

Stylish and elegant, refined and spacious, the finest of all Crystal Symphony’s suites boasts a deluxe master bedroom, the attentive service of your own personal butler, and sweeping views from the stunning teak verandah. LIVE &amp; DINEEnjoy in-suite dining, socializing or simply relaxing in the comfort of your luxurious living room and separate dining area. A built-in bar, Swarovski chandelier, and custom entertainment center with flat-screen HD TV make you feel right at home.SLEEPRelax in a luxurious master bedroom that includes a dreamy queen-size bed or twin beds and features you’ll love including his &amp; her walk-in closets, fine Frette linens, television, and private access to the expansive verandah.REFRESHSoak in the stunning ocean views from the Jacuzzi of your lavish master bath, which also boasts flat-screen HD TV, heated floor and bench, separate shower and bidet, and decadent marble features. A separate guest bath includes shower and discreet entry.RELAXExtraordinary 24-hour butler service enhances your stay in this remarkable suite. Services include packing and unpacking, free pressing and laundry, in-suite dining, reservations for shore excursions, spa and specialty restaurants and more.

Crystal Penthouse Suite with Verandah

Unwind and entertain in the splendid luxury of your Penthouse Suite, featuring elegant living and bath areas, in-suite cocktails and dining, 24-hour dedicated butler service, and dramatic ocean views from your private verandah. LIVE &amp; DINEAfter a day of discovery and enrichment, relax in the sublime comfort of your spacious living and dining area with separate study, or enjoy an amazing ocean sunset and glass of champagne from your own private verandah.SLEEPYour luxurious suite features a state-of-the art TV, comfortable queen-sized bed or twin beds with fine bedding and third berth, and generous walk-in closet.REFRESHYour bath features refreshing ETRO amenities as well as a relaxing Jacuzzi tub and separate rejuvenating shower. Unwind and recharge in a sanctuary of solitude.RELAXRelish the comforts of your beautifully appointed suite with 24-hour personal butler service including packing and unpacking, in-suite dining, reservations for shore excursions, spa, specialty restaurants,and more.

Feel relaxed and pampered in the understated elegance of your Seabreeze Penthouse Suite featuring a luxurious private bedroom, sumptuous bath with large luxury shower and revitalizing body jets. LIVE &amp; DINEInvite friends for cocktails and canapés or afternoon tea served by your butler in this stylish suite, where a soothing palette of classic ocean hues and private teak verandah offer an environment of peaceful tranquility.SLEEPSheer relaxation epitomizes the comfort of your luxurious private bedroom that includes queen-size bed or twin beds, walk-in closet, and direct access to your spacious private verandah.REFRESHUnique touches of your indulgent, luxury bath include a large deluxe shower with body jets, exclusive ETRO bath and body amenities, bathrobe and slippers, and convenient double vanity.RELAXAn attentive butler anticipates your every need, catering to both you and your suite with expert care. Services include packing and unpacking, in-suite dining, reservations for shore excursions, spa and specialty restaurants, and more.

Warm tones, welcome champagne, private verandah and indulgent amenities highlight the luxurious elegance of this spacious suite. LIVE &amp; SLEEPPerfectly designed for ultimate comfort, your Penthouse features an inviting queen-size bed or twin beds with superior bedding, vanity and dressing area, flat-panel TV and direct access to private verandah.REFRESHYour bath features refreshing ETRO amenities as well as a relaxing Jacuzzi tub and separate rejuvenating shower. Unwind and recharge in a sanctuary of solitude.RELAXPersonalized 24-hour butler service means our staff attends to your every need, including unpacking and unpacking upon request, in-suite dining, reservations for spa, dining and shore excursions and more.

Families will love the exclusive shared entryway connecting two luxurious, butler-serviced Seabreeze Penthouses. 24-hour room service, in-suite dining, and private teak verandah highlight these fabulous, contemporary suites. LIVE &amp; SLEEPThe beautiful living area of the Seabreeze Penthouse includes queen-size bed or twin beds with soft bedding, vanity and walk-in closet, flat-panel TV, and in-suite tea or cocktails, canapés and dining from Umi Uma and Prego menus. REFRESHThe luxurious double-vanity master bath features a large luxury shower with body jets, and exclusive ETRO bath and body amenities, bathrobe and slippers. RELAXPersonal butler service pampers you with packing and unpacking upon request, in-suite dining, reservations for spa, specialty dining and shore excursions, garment pressing, shoeshine, and more.

Seabreeze Penthouse with Verandah 

All-inclusive luxury is yours in this elegant, deluxe stateroom with contemporary furnishings, 24-hour room service, glorious bedding and delightful, private verandah. LIVE &amp; SLEEPThis beautifully appointed stateroom includes a comfortable sitting area, queen-size bed or twin beds, sizable wall closet, and private verandah for morning coffee, stunning views and fresh ocean breezes.REFRESHYour well-appointed bathroom features a full bathtub/shower, ETRO bathrobes, kimonos and slippers, and exclusive bath amenities from the renowned Italian fashion house.RELAXThe gracious services of your stateroom attendant ensure your accommodations are always meticulously attended to with twice daily housekeeping and evening turndown service. And of course, 24-hour room service.

Travel the world in comfort and luxury in this stylishly-furnished, elegant stateroom featuring deluxe amenities, unobstructed views from large picture window, and deliciously attentive 24-hour room service. LIVE &amp; SLEEPBe welcomed into the comfortable luxury of this well-appointed stateroom featuring a comfortable sitting area with soft leather sofa, queen-size bed or twin beds, and spacious wall closet. A large picture window offers gorgeous vistas.REFRESHYour elegant, double-vanity bathroom features a full bathtub/shower, ETRO bathrobes, kimonos and slippers, and exclusive bath amenities from the renowned Italian fashion house.RELAXRelish 24-hour room service, twice-daily housekeeping and evening turndown service, all delivered by your friendly and eminently experienced stateroom attendant.

Crystal Cruises   Crystal Symphony   Fact Sheet

Crystal Cruises - Crystal Symphony - Fact Sheet.pdf

<ul><li>Forward Observation Deck</li><li>Golf Driving Nets</li><li>Wimbledon Court</li><li>Paddle Tennis Court</li><li>Golf Putting Green</li><li>Glass Roof over Silk Kitchen and Bar</li><li>Crystal Life Beauty Salon</li><li>Crystal Life Spa</li><li>Fitness Centre</li><li>Crystal Life Fitness</li><li>Saunas</li><li>Steam Rooms</li><li>Outdoor Fitness Garden</li></ul>

Deck 12 - Sun Deck

<ul><li>Palm Court</li><li>Fantasia Children's Playroom</li><li>Waves Teen Centre</li><li>Seahorse Pool</li><li>Stage</li><li>Jacuzzi</li><li>Trident Bar &amp; Grill</li><li>Scoops Ice Cream Bar</li><li>Silk Kitchen and Bar</li><li>Marketplace &amp; Churrascaria</li><li>Buffet</li></ul>

Deck 11 - Lido Deck

<ul><li>Crystal Penthouses with Verandah </li><li>Penthouses with Verandah and Third Berth </li><li>Penthouse Suite with Verandah and Third Berth </li></ul>

<ul><li>Seabreeze Penthouse Suite </li><li>Seabreeze Penthouse </li><li>Deluxe Pure Stateroom with Verandah </li><li>Deluxe Stateroom with Verandah</li></ul>

<ul><li>Outdoor Fitness Garden </li><li>Table Tennis </li><li>Deluxe Stateroom with Verandah </li><li>Deluxe Stateroom with Large Picture Window </li></ul>

<ul><li>Outdoor Fitness Garden </li><li>Deluxe Stateroom with Large Window </li><li>Deluxe Stateroom with Large Picture Window </li></ul>

<ul><li>Apropos </li><li>Atrium </li><li>Avenue Saloon </li><li>Bridge Lounge </li><li>Crystal Collection </li><li>Crystal Images </li><li>Computer University@Sea </li><li>Connoisseur Club </li><li>Facets </li><li>Galaxy Lounge </li><li>Hollywood Theatre </li><li>Library </li><li>Prego </li><li>Resorts World at Sea </li><li>Casino </li><li>Starlite Club </li><li>The Bistro </li><li>The Studio </li><li>The Vintage Room </li><li>Umi Uma </li><li>VIP Gaming Room </li></ul>

<ul><li>Crystal Cove </li><li>Crystal Plaza- Reception/ Front Desk/ Concierge/ Shore Excursions Desk </li><li>Crystal Society Hostess </li><li>Future Sales Consultant </li><li>Waterside</li></ul>

Dine at your leisure on extraordinary fare for breakfast, lunch and dinner. The chic and spacious ambience of our elegant open-seating main dining room features intimate tables for two, four and more. CONTEMPORARY ELEGANCEExquisitely set tables – think Villeroy &amp; Boch china, Riedel crystal, Korin glassware and Garnier-Thiebaut linens – are the perfect stage for Crystal’s acclaimed cuisine.CREATED BY CRYSTALOur commitment to purity and creativity is more than just award-winning, it is life-enhancing. Savor delectable menus of classic favorites served alongside progressive Modern Cuisine selections.EXTRAORDINARY SERVICEGracious service is a hallmark of Crystal's culinary philosophy. Our European-trained staff is quickly familiar with your every preference, whether sparkling or still, red or white, or the exact preparation of a filet.

By day, a fresh and friendly venue featuring lavish culinary presentations and made–to–order favorites; by night, a Brazilian steakhouse offering succulent cuts, ceviche and caipirinhas. DAY &amp; NIGHT DININGThis casual and welcoming eatery on Lido Deck offers open-seating al fresco dining on the ship’s canopied aft deck, and indoor tables with floor-to-ceiling window walls of sea, sky and sun.PURITY &amp; CREATIVITYDeliciously authentic, extravagant food islands feature a wide range of breakfast and lunch specialties showcasing the flavors of the world, from handcrafted salads and sandwiches to custom pizzas, burgers and delicious desserts.BRAZILIAN STEAKHOUSEEvenings sizzle at this authentic Churrascaria with leather-clad gauchos showcasing, slicing and searing prime cuts of meat to exacting standards; a cool cocktail of cachaça and lime over crushed ice adds to the ambience.

Marketplace and Churrascaria

Surrounded by enchanting views of sea and shore, savor Chinese-inspired al fresco dining on deck, with open seating for breakfast and lunch, and reservations recommended for dinner. AUTHENTIC DELICACIESTry some dumplings, porridge, and savory crepes for breakfast; nibble on dim sum, noodles and soups for lunch; and enjoy a dinner menu of tantalizing family-style sharing plates.COMFORT FOODSavor prawn vermicelli, wok-fired lobster and scallops, crispy duck salad and more.

Silk Kitchen and Bar

Tableside service and menus of authentic Northern Italian fare are savored at this specialty venue showcasing modern and classic takes on favorites from carbonara to tiramisu and everything in between.VENETIAN-INSPIREDPrego's artfully designed space is rich with decorative walls, textured upholstery and warm dramatic lighting.CIAO ITALIA!From entrée to dessert, Prego is simply delizioso. You won't want to miss the mouth-watering Carpaccio di Manzo or the Slow-roasted Pumpkin Ravioli nor the Crystal-classic must-have, our divine Mushroom soup.

Known simply as "Nobu" the world over, master chef Nobuyuki Matsuhisa brings his inventive Japanese-Peruvian cuisine to Umi Uma. Dine with our compliments at the only sea–going restaurants in the legendary chef’s eponymous empire. A CRYSTAL EXCLUSIVENobu-style Lobster with Truffle-Yuzu Sauce. A Bento Box of Chocolate Soufflé Cake with Shiso Syrup and Sesame Ice Cream. Umi Uma is the place to indulge in Nobu’s famed eclectic cuisine.THE SUSHI BARRivaling any land-based restaurant, the Sushi Bar serves the freshest, most delectable sushi and sashimi dishes.

Umi Uma & Sushi Bar 

With its enviable forward location, sunshine pours through the floor-to-ceiling window walls at this popular spot known for its legendary Mozart-themed Afternoon Tea and evening cocktails and dancing.CONTEMPORARY GLAMOURRecalling the glamour-filled Coconut Grove of Hollywood's yesteryear with an ultra-contemporary flair, Palm Court sparkles as the crown jewel atop the ship.

Rich pâtés, charcuterie and international cheeses. Exotic coffees and freshly baked desserts. All served complimentary throughout the day. With hours late into the evening, this popular spot serves savory small plates and wines by the glass, too.MADE TO ORDERA double mocha for breakfast on your verandah. A late afternoon cappuccino poolside. An espresso following dinner at Prego. Whenever and wherever you wish, coffees are made to your specifications. Always served with our compliments.

Poolside al fresco fare includes delicious burgers, pizzas, wraps and salads by day. A Late-Risers Breakfast is also served from 10:00 – 11:00 a.m.

Trident Grill

Scoops Ice Cream Bar

Created for the true oenophile, optional, one-of-a-kind wine dinners feature some of the rarest vintages in the world; such as a nearly impossible-to-get 1959 Chateau Lafite-Rothschild and a 1996 Screaming Eagle from Napa Valley. A CURATED INDULGENCELet us customize a wine-pairing dinner just for you; a rare label of fine wine can elevate the dining experience into the sublime, and our ships' wine cellars boast more than 10,000 bottles with over 230 vintages.AN EXPERIENCED POURCertified by the Court of Master Sommeliers, our wine stewards share the nuanced details of each vintage served all-inclusively at every meal, as well as the wines available for purchase on our Connoisseur Wine List.

24 Hour in Suite Dining

Stars of the stage and screen, masters of comedy, decorated Olympians, noted diplomats and ambassadors, celebrated authors, and renowned scientists highlight Crystal’s award-winning enrichment lecture and seminar series. RENOWNED &amp; WORLDLYOffered on every cruise, the program has featured such stellar names as Hugh Downs, Marlin Fitzwater, Ruth Westheimer, General Perry Smith, Ambassador Marc Ginsberg, Dinesh D'Souza, James Carville and Mary Matalin, Jack Hana and more.

Crystal Visions Lecture Series

Progressive classes and workshops on a variety of topics – wellness and wine to finance and art – allow you to follow your passions.PURSUE YOUR PASSIONSUnder expert tutelage, gather with new friends to learn new things – about the world and about yourself.ODYSSEY ART AT SEAAn engaging course of progressive study in painting, sculpture and crafts combines worldly destinations, regional style, art history and personal flair. Offered complimentary on every cruise.

Creative Learning Institute 

Imagine returning home with a personalized movie of your trek through Machu Picchu, a digital photo documentary of your exploration of the pyramids at Giza, or even your own daily blog. With complimentary 24-hour Internet access, you can do it all.INDUSTRY INNOVATORSCrystal’s Computer University@Sea has been at the forefront of luxury travel offering guests contemporary enrichment opportunities in line with the dramatic evolution of the Internet and digital communication.CUTTING-EDGE TECHNOLOGYWorking on 27" Apple Macintosh computers, our team of experts offers complimentary instruction on topics ranging from basic computer skills on e-mail, Word, Excel to advanced digital photo finishing and website design.TECHNOLOGY CONCIERGELearn about the newest trends and finer nuances of today’s hottest gizmos and gadgets. Whether you are considering a purchase or already own one of these high-tech toys, our Technology Concierges will help you maximize the benefits of each.

Glittering and stylish with fabulous chandeliers and an air of energized excitement, enjoy thrilling games of chance at Resorts World at Sea casino aboard Crystal Serenity and Crystal Symphony.TABLES Our luxurious and spacious Resorts World at Sea features a full range of table games in a lavish and friendly surrounding. With Blackjack, Baccarat, Roulette, Craps, Ultimate Texas Hold em™ and Society Poker games, there's sure to be something for everyone. We also offer a special limit private gaming room to our high rollers which is designed with their every need in mind.SLOTS The Resorts World at Sea Casino is well known for a great selection of the most popular Slot and Poker games available today. Experience the glamour and excitement of winning while earning valuable Genting Rewards points. We pride ourselves on offering some of the highest limits and biggest jackpots in the cruise industry. All our machines are set in a comfortable spacious setting with ample staff to attend to your every need.GENTING REWARDSJoin our Genting Rewards program for free today! Your journey of excitement and rewards with Resorts World at Sea begins when you sign up as a Genting Classic member.Genting Rewards Points are accumulated through play in our gaming areas which can be redeemed for onboard spend. Visit our friendly and knowledgeable executive hosts in the casino for more information on how to join.

Resort World at Sea Casino

Recalling the glamour-filled Coconut Grove of Hollywood's yesterday with an ultra-contemporary flair, Palm Court sparkles as the crown jewel atop the ship; perfect for tea and socializing by day, and shimmering with live music and dancing by night.CONTEMPORARY TRADITIONSAs the late-day sun streams through Palm Court's dramatic wall of windows, savor the refined elegance of that most proper of traditions, Afternoon Tea. Served with a touch of Crystal's contemporary style.ELEGANT &amp; INVITINGPalm Court dazzles with Calacatta marble, Murano glass, and a slick, stainless and hand-tiled mosaic bar. A breezy palate of aqua and ivory creates an elegant ambience for all manner of social events, and moments of peaceful quiet, too.

Dark paneled walls and rich leather club chairs create the perfect space to steal away for a cocktail and some quiet conversation. But as the evening rolls on with the crescendo of live piano sing-alongs, a happy camaraderie fills the night.A SEAFARING CLASSICAdding a dash of modern-day romance to the old-world style of Avenue Saloon are elegant, embossed-leaf barstools, antique-style trunk tables and custom artwork. A spectacular audio system adds to the clubby vibe of a favorite neighborhood bar.

Whether you prefer a Monte Cristo or Davidoff with your Courvoisier, your every wish is indulged in the exclusive yet welcoming atmosphere of the intimate Connoisseur Club.

In the heart of the ship with panoramic port-to-starboard ocean views, this welcoming space features a circular bar and dance floor. DANCE THE NIGHT AWAYWith the routine of daily life left far behind, you find a lightness in your step, a song in your heart. Here, as you dance across a vast blue ocean, life begins anew.

Starlite Club

A welcoming ambience of contemporary style and warmth, Crystal Cove is host to soft piano music and lively conversation. An ideal setting for pre-dinner cocktails or following a day ashore.A COZY COVECocktails and conversation flow freely as you lounge with old and new friends alike, relaxing to the strains of specialty duos, violinists and tunes from the Crystal grand piano.CREATIVE BEGINNINGSFresh mango, muddled raspberries or a zest of ginger. Savor a custom-blended cocktail at the Crystal Cove bar, where something as seemingly simple as an aperitif becomes a stellar event unto itself.

The Galaxy Lounge

In accordance with the principles of Feng Shui, the ancient practice of balance and harmony, our award-winning spa embodies a tranquil environment, easily allowing you to slip away from the stresses of daily life. RELAX &amp; RECHARGEIn serene treatment rooms, rejuvenating services such as Aroma Stone Therapy, Japanese Silk Booster Facial and Well-Being Massage are dispensed with expert care.EXPANSIVE &amp; INDULGENTSeparate facilities for men and women include state-of-the-art sauna and changing areas featuring showers with multiple head and side body jets, fiber optic lighting, and a selection of special rain and mist functions.LINGER IN LUXURYA private, canopied relaxation area on the Spa’s aft deck invites relaxation before or after a treatment.

Crystal Life Spa

Enjoy sweeping ocean views as trained stylists and aestheticians provide a full-service menu of treatments including haircuts, styling, and coloring; facials and skin analysis; manicures and pedicures; and barber services for men. BOUTIQUE LUXURYFeaturing Deborah Lippmann nail polish products, custom-designed manicure/pedicure areas feature sunken foot bowls, well suited to the “Sole Delight Foot Ritual" with warmed aromatherapy oils and massage prior to a full pedicure.MEDI-SPA SERVICESIn addition to an extensive selection of specialty massages and acupuncture, Medi-Spa cosmetic treatments offer state-of-the-art, noninvasive procedures for those seeking to reduce signs of aging and improve the condition of their skin.

Crystal Symphony’s fitness facilities provide harmonizing enrichment to your travels. An extensive roster of specialized programs helps you maintain, or even begin, a fitness regimen while traveling. STATE-OF-THE-ARTHigh-tech equipment includes Technogym® machines for both strength and cardio training; treadmills with flat-screen TVs, cross trainers, recumbent and upright Life Cycles, steppers and more, as well as a range of free weights.ZEN AND MOREEnjoy complimentary yoga, Chi-energizing, mat Pilates and stretch classes, or kick it up a notch on a Kinesis™ system, Tour de Spin indoor cycling, circuit training, aerobics and more.WALK ON WATERCrystal Symphony’s 360º Promenade Deck – a rarity on ships today – invites all manner of jogging and walking, including Debbie Rocker’s exclusive WOW “Walk-on-Water” weighted vests and LEKI USA’s Nordic Walking Poles.

Surrounded by teak decking, crisp white deck furniture and inviting sunbeds for conversational seating, our signature Seahorse Pool and Jacuzzi® is the perfect spot to relax and unwind while enjoying life on the high seas.A MOMENT TO RECHARGEDive in and relish the feeling of absolute freedom. The feeling of not having to be anywhere... for anyone. Time, finally, just for you.

Golf enthusiasts will enjoy Crystal Symphony’s driving nets and putting greens, right- and left-handed clubs for both men and women, as well as golf clinics and instruction by PGA golf pros on most sailings. TAYLOR MADEUsing the world’s most renowned golf equipment – take a swing with a prestigious r7 quad driver, the acclaimed 2005 RAC OS irons, the Mezza Monza putter, or the r5 dual Type N – the most forgiving driver TaylorMade has ever engineered.RENOWNED COURSESSelect itineraries are dedicated Experiences of Discovery Golf cruises, featuring PGA golf celebrities and optional Crystal Adventures® to world-famous courses.

Promenade Deck

"Crystal Clean" is Crystal Cruises' program of environmentally-friendly initiatives. We spread the "Crystal Clean" message in staterooms and in public areas. At the beginning of every cruise, we print a "Crystal Clean" article in our onboard publication, Reflections, along with our environmental policy. At the same time, we air a video on embarkation day reiterating this message. Various "frequently asked questions and answers" about our practices are also printed in Reflections several times during a cruise. "Crystal Clean" signage is posted on deck and a card regarding conserving energy is posted in every stateroom and suite.Crystal Cruises is dedicated to preserving the marine environment and oceans upon which our ships sail. The environmental standards that apply to our industry are stringent and comprehensive. Through the International Maritime Organization (IMO), the United States and other maritime nations have developed consistent and uniform international standards that apply to all vessels engaged in international commerce. These standards include: The International Convention for the Safety and Life at Sea (SOLAS), the International Marine Pollution Convention (MARPOL) and the International Standards for Training, Certification and Watchkeeping for Seafarers (STCW). We are also obliged to follow all applicable laws and regulations in each country our ships visit. This especially applies to handling of garbage and hazardous wastes that are landed ashore for disposal. In addition, Crystal Cruises is a member of the Cruise Lines International Association (CLIA), which has established its own guidelines that exceed the international IMO requirements which members have agreed to follow.Sewage / BlackwaterSewage, or "blackwater" as we refer to it aboard ships, flows to a collection tank and is then pumped into Marine Sanitation Devices (MSD) where it is treated. The Marine Sanitation Devices are certified in accordance with U.S. regulations. This biological sewage treatment system is very similar in operation to the municipal wastewater treatment plants in many U.S. cities.The waste is processed in the MSD to reduce the solids and disinfect the effluent. This treated blackwater is either retained in storage tanks for disposal ashore or discharged overboard according to the very strict guidelines below. In terms of discharge, Crystal strives to exceed environmental regulations.The municipal wastewater treatment plants of many cities discharge into coastal waters. By national and international regulations, ships cannot discharge treated effluent within three miles of the coast. The cruise industry's standard is to not discharge within four miles from shore. Crystal Cruises, however, has adopted a policy that we will not discharge less than 12 miles from shore. Crystal applies the same 12-mile discharge policy to graywater, which is water collected separately from sinks, showers, tubs and similar sources.Ballast WaterBallast water is seawater that has been taken on by the ships to maintain proper stability, and is stored in ballast tanks. Crystal Cruises observes local, national and international regulations regarding the reporting and discharge of ballast water. Appropriate exchange of ballast water is conducted on the high seas more than 200 miles from land when necessary to prevent organisms and bacteria from traveling from beyond their native range and harming local marine ecosystems.Bilge and Oily Water ResidueFollowing guidelines set forth by international regulation, Crystal Cruises has installed sophisticated oil-water separation equipment to comply with the discharge requirements for bilge water both in port and at sea. Bilge and oily water is retained and processed by the oily water separator to remove any oil. The oily waste is retained and discharged to a reception facility ashore for proper disposal. Automated monitoring of the oil/water separators and supporting equipment ensures that the processed bilge water discharged has less than 15 parts per million of oil, the maximum allowed in the water discharged at sea. Crystal's policy is to not discharge the processed bilge water less than 12 miles from land. The ships' crews are trained on the proper response and handling of deck and water spills of fuel, lube oil and oily wastes.Solid Waste ManagementCrystal Cruises maintains a strict policy of "Nothing Overboard" and recognizes the importance of having strategies in place to reduce and manage onboard waste. Onshore recycling with approved vendors of all non-biodegradable substances such as glass, aluminum, steel cans and plastics is used whenever possible. In addition, Crystal ensures that hazardous materials are disposed of by reputable onshore disposal companies. Solid waste such as food products and cardboard is burned onboard to the extent possible by incineration. Food waste that cannot be incinerated is discharged shoreside.Hazardous WasteHazardous waste includes photo processing and x-ray fluids, dry cleaning residue, print shop chemicals, and paints, solvents and thinner wastes. This material is disposed of ashore in accordance with national and international laws and regulations. Extensive care and training have also been implemented to eliminate the disposal of chemical wastes in wastewater streams.Photo chemical wasteAboard Crystal Serenity and Crystal Symphony, the machines used on board to process and produce photos produce liquid waste that is collected. That waste is then treated on board to remove silver, the only heavy metal or waste in the liquid. Once the silver is removed the waste is certified to be non-hazardous and can be disposed of with normal waste in most ports. PlasticsFor more than a decade, fabric laundry, dry cleaning and shoe-shine bags replaced the previously used plastic bags. Paper cups replaced the use of styrofoam cups, wood lint brushes replaced disposable plastic lint removers, and stainless steel ice buckets replaced the previously used plastic buckets. In 2008, Crystal introduced EcoHangers into its laundry presentation on both Crystal Symphony and Crystal Serenity as well as in the latest river ships and yacht. EcoHangers are a 100% recyclable, environmentally sound alternative to the nearly nine billion wire and plastic hangers that fill America’s landfills each year. Crystal also utilizes washable garment bags for laundry distribution, eliminating the use of more than 100,000 plastic bags on Crystal Symphony and Crystal Serenity per year, alone. Air QualityTo protect air quality, Crystal Cruises has taken action to minimize smoke emissions. We do not operate incinerators in port and have increased efforts to avoid rapid changes in loads on engines and to operate engines at efficient load levels. Oil burning equipment is closely maintained to maximize efficiency and minimize emissions. In addition, we have installed smoke opacity meters so that the ships' engineers can monitor and adjust stack emissions. Fuels with lower sulfur content are used in areas of the world such as the Baltic, North Sea, English Channel, Canada, Alaska and California where regulations or local conditions call for reduced emissions.Left-over amenities; soaps, shampoos etc.Crystal has a unique relationship with a company, Clean The World. Clean The World sanitizes and processes the amenities and then redistributes them to the needy in a world-wide relief program. Although there is a fee for this, Crystal feels that the contribution to the needy and the recycling are worth the effort. Currently, Crystal is the ONLY cruise line involved in this excellent recycling and charitable program!

Guests with any disability, including those primarily confined to wheelchairs or scooters, are medically oxygen dependent, are hearing impaired or use service animals, must notify Crystal Cruises at the time of booking as they may be required to submit forms for Release and Indemnity directly to Onboard.Guest ServicesGuests must bring their own wheelchair, electrically powered wheelchair or electric scooter that does not exceed 22" wide. Please note: Crystal Cruises reserves the right to limit the number of electric scooters onboard.Crystal Symphony and Crystal Serenity were designed to be accessible for the physically challenged, with ramp access to most decks and public areas. Ships’ elevators can accommodate most wheelchairs, motorized wheelchairs or electrically-powered scooters that do not exceed 22" wide, allowing access to all public decks. It is strongly recommended that the guest be accompanied by a travelling companion for better access to all areas on and around both Crystal ships, as well as ashore.

Aboard all Crystal ships, smoking is allowed in a designated smoking areas only. Smoking is not allowed in public rooms, suites or any area that is not designated as a smoking area. Indoor smoking is permitted only in the Connoisseur Club smoking lounge (aboard Crystal Mozart, Crystal Serenity and Crystal Symphony only) and upon request, in the VIP Casino (during play). Smoking is prohibited in all other indoor areas of the ship including all other public rooms, lounges, corridors and restaurants, as well as all staterooms, suites and verandahs. Please note, if smoke is detected in a stateroom or suite, a cleaning fee of $250 (subject to change) per incident will be billed to your account. Cigarette smoking (includes Electronic cigarettes) <ul><li>Connoisseur Club on Crystal Endeavor, Crystal Serenity, Crystal Symphony</li><li>VIP Casino on Crystal Serenity and Crystal Symphony (during play, upon request)</li><li>Deck 4 on Crystal Bach, Crystal Debussy, Crystal Mahler and Crystal Ravel</li><li>Deck 5, aft, portside on Crystal Esprit</li><li>Decks 10, 9 and 8 Aft on Crystal Symphony and Crystal Serenity</li><li>Deck 11, aft Crystal Serenity</li><li>Seahorse pool area, port side only</li><li>Promenade Deck, port side only</li></ul>Cigar &amp; Pipe smoking <ul><li>Connoisseur Club on Crystal Endeavor, Crystal Serenity and Crystal Symphony</li><li>VIP Casino on Crystal Serenity and Crystal Symphony (during play, upon request)</li><li>Deck 4 on Crystal Bach, Crystal Debussy, Crystal Mahler and Crystal Ravel</li><li>Deck 5, aft, portside on Crystal Esprit</li><li>Decks 10, 9 and 8 Aft on Crystal Symphony and Crystal Serenity</li><li>Deck 11, aft Crystal Serenity</li></ul>*(Any/all fees are subject to change at any time.)

Throughout the day, our guests wear a mix of active resort wear. Waterside dining room attire is casual during the day; however, swimsuits, swimsuit cover–ups/robes, baseball hats and denim cutoff shorts are not appropriate. If you choose to change your attire following the evening dinner and other festivities, please maintain a minimum style of dress in keeping with the Crystal Casual dress code. After 6:00 pm, casual daytime attire is not appropriate. Shorts and baseball caps are not permitted for men or women. Guests have two elegant options for preferred evening attire: Crystal Casual and Black Tie Optional. Please refer to the dress codes described in detail below. If you choose to change your attire following the evening dinner and other festivities, please maintain a minimum style of dress in keeping with the dress code described in Crystal Casual.Crystal Casual AttireWomen’s Crystal Casual includes:• Blouse• Sweater• Dress slacks• Skirt• DressWinter Suggestion: Warm wraps or evening coats, as well as gloves and scarves for fall and winter monthsMen’s Crystal Casual includes:• Open-collar shirt• Collared polo shirt• Button-down shirt• Dress shirt (no tie required)• Dress pants/Smart trousers• Sport coat (optional)Winter Suggestion: Overcoat, scarves, gloves and hats for fall and winter monthsBlack Tie Optional Attire (on Crystal Cruises only)A Black Tie Optional evening offers a celebratory opportunity to dress more formally on a special evening(s). For men, this includes a dark suit with tie, or tuxedo; for women, this includes a formal cocktail dress, evening gown or dressy evening separates. On Black Tie Optional evenings, we request at least a jacket to be worn by men and a dress, skirt or dress slacks and blouse or sweater to be worn by women. Jeans may not be worn in any dining venues or lounges, including the Casino, on Black Tie Optional evenings.On most voyages, guests can expect the following:• 7-days (or less) cruises: Crystal Casual only, no Black Tie Optional evenings• 8– to 10–day cruises: Up to one Black Tie Optional evening• 11– to 13–day cruises: Two Black Tie Optional evenings• World Cruises, Holiday voyages and Crossings may be scheduled differentlyPlease be advised that one night of your itinerary (7 days or longer) will be a designated Crystal White Extravaganza, a signature dance party event with the Crystal showband featuring vocalist, violinist and our Latin dance performers. Dress Code is Crystal Casual (suggested white attire).For your convenience, the recommended dress code for each evening of your cruise is listed in the daily itinerary section of the Priority Check–in &amp; Planning Center (PCPC) accessible at crystalcruises.com.

If you require a special diet or need specific food items during your cruise, or if you have any food allergies, we ask that you kindly submit your written dietary requests to our Onboard Guest Services Department by fax to 310-785-3975, or by email to the appropriate Onboard Guest Services team (as noted below based on your cruise/ship) at least 90 days (3 months) prior to sailing. Please also confirm your arrangements with the Food &amp; Beverage staff on the day of embarkation to ensure all is in order. Note, there may be a charge for some special requests, as well as any applicable shipping fees.Please contact our Onboard Guest Services team with your special dietary requests at:onboardgstsvcs@crystalcruises.com

On Board Medical ServicesCrystal Cruises, Crystal Yacht Cruises and Crystal Expedition Cruises sail with a professional medical staff on board to provide basic medical service/assistance; certain medications may also be available onboard for purchase at reasonable costs . MedicationsGuests requiring ongoing medication, or having specific dietary needs, are advised to bring an ample supply of medication or dietary supplements with them in their carry-on luggage.InoculationsRequirements for inoculations often change. Crystal informs you of the health requirements; however, it is your responsibility to have all required vaccinations with a signed International Certificate of Vaccination. We recommend that you contact your personal physician with any health concerns. Failure to comply may result in refusal of passage by Customs and Immigration authorities.International regulations require Crystal to maintain a list that identifies guests who may require special assistance in the unlikely event of an emergency. In addition, Crystal strives to make certain all guests receive the highest level of personalized service possible while on board. In order to meet both objectives, we ask for your cooperation in providing us with information regarding any special assistance that you may require. Guests who have existing medical conditions and who may require treatment by the ship’s medical staff (aboard Crystal Serenity or Crystal Symphony), or those who may require other types of special assistance due to a mobility disability, must contact Crystal Cruises Onboard Guest Services Department by fax 310-785-3975, email onboardgstsvcs@crystalcruises.com, or complete and return the Special Assistance form provided in the document package prior to departure.OxygenAboard Crystal Symphony, Crystal Serenity and Crystal Endeavor, Portable oxygen tanks and concentrators may be used on board. However, for safety reasons, Crystal’s Onboard Guest Services Department MUST be notified and a completed and approved Release and Indemnity Form received no later than 30 days in advance of the sailing. Liquid oxygen is prohibited on board due to safety concerns. A guest bringing his or her own oxygen equipment must make direct arrangements with an independent medical contractor who has agreed to undertake all required arrangements without involving the ship's onboard Medical Center and its personnel. For a list of approved vendors, please refer to the Onboard Accessibility Guide (available through our Onboard Guest Services Department). The oxygen-dependent guest should travel with a companion who is also completely familiar with the operation of the equipment. The guest is responsible to ensure that the equipment is off-loaded at the end of the cruise.Oxygen-dependent guests are limited to those cruises on which they can be properly supported by equipment vendors and which have itineraries that will easily allow medical disembarkation if it should be required. The number of oxygen-dependent guests using portable equipment is very limited on any cruise. Requests for oxygen equipment for a specific cruise will be processed by Crystal Cruises’ Onboard Guest Services Department in the order of date received.Please contact Crystal for use of the above equipment on Crystal River Cruises or Crystal Yacht Cruises voyages.

Crystal puts the utmost priority on the safety and security of our guests, crew vessels. Our safety and security policies and procedures meet or exceed SOLAS (International Convention for the Safety of Life at Sea) requirements, the STCW (Standards of Training, Certification Watchkeeping) and International Ship &amp; Port Facility Security Code (ISPS) regulations, as mandated by the IMO (International Maritime Organization). Among our safety and security standards are :• Guest lifeboat drills conducted prior to our ships’ departures.• Weekly crew safety drills.• Safety videos are broadcast in English on all stateroom televisions on embarkation day, prior to departure from port.• Our vessels through extensive safety and material audits by both internal and external entitles. External audits but not limited to; US Coast Guard, Flag State, Local Port Authorities, Classification Society, CDC, etc.Under International Ship &amp; Port Facility Security Code (ISPS), security precautions include, but are not limited to, the following measures:• Guest and crew lists are compared with names of persons of interest provided by U.S. government agencies; all crew members are vetted before they are employed. Government-issued photo I.D.s are required in all ports of call. In addition, key cards, which serve as boarding passes, are given to each guest upon check-in. Access to the ship by all individuals is controlled.• Critical areas on the ship such as the bridge and technical spaces are designated restricted access areas. Video surveillance cameras and access alarms are installed to ensure these areas remain secure.• Items brought on board by guests or crew are subject screening by x-ray machines or personal hand inspection by the ship's security staff. Also, non-carry-on baggage is compared to the official guest list and is x-rayed at the loading point prior to be being loaded on board the vessel. Stores and cargo are monitored for unauthorized materials, as appropriate.• A security plan is prepared for every port of entry, and prior to entry, Crystal Cruises is in contact with local officials to discuss shipboard activities.We recognize that world events continue to change. As a result, we are in consultation with appropriate U.S. governmental agencies including the U.S. Coast Guard, U.S. State Department, our Flag State, the governments of countries our ships are scheduled to visit, port agents, tour operators and our insurance underwriters to ensure that we are taking every reasonable step to recognize and assess potential risks, and to make changes as may be necessary under the circumstances.We want to remind everyone that accidents are an extremely rare occurrence in the cruise industry, and cruising continues to be one of the safest means of travel among all types of vacationing.

We recommend that you do not lock your luggage due to the Transportation Security Administration’s policy of screening all baggage. However, please be sure to lock your luggage using TSA-approved locks when in transit between airport and ship.Place personal identification tags on your luggage showing your name, address and phone number printed clearly. Do not lock your luggage. Be aware that unaccompanied luggage may be subject to inspection by customs officials, airline personnel or transportation officials in various countries.When sending unaccompanied luggage to or from the U.S., we recommend that you do not send medicines, valuables (money, jewelry, important documents, etc.), hazardous materials (items such as perfumes, aerosol cans and polish remover are considered hazardous), film, weapons, liquor, x-rayed materials or items subject to duty purchased outside the U.S. Luggage Concierge luggage services follow all FAA and TSA regulations.

Complimentary internet and Wi-Fi access is available on board throughout all Crystal ships. Crystal encourages you to bring your own device/s with you to use during your voyage. Once on board, please connect to Crystal's complimentary Wi-Fi. Certain applications (apps) available on personal phones and other devices are satellite dependent and thus subject to interrupted availability. All onboard internet traffic travels from the ship to a satellite before returning back to earth to load web pages. While onboard there is no local high-speed internet provider as you would have at home, so intermittent delays and interruptions may occur.It is not possible to connect your laptop through the shipboard phone system directly to any phone number ashore. In an effort to ensure that all guests are able to enjoy free Wi-Fi services for the duration on their cruise, applications like Skype and certain streaming services are currently not available/supported by the Ship's Wi-Fi service. If your laptop has wireless capacities, you should be able to access the internet aboard all Crystal ships.

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